10 Factors that Affect Construction Quality Management

Quality is not by chance, it is always an outcome of the intention of sincere effort in an intelligent direction. It begins with the intent, which is fixed by management.

Managing quality includes making wise choices of many alternatives. Without maintaining the standard, there is no point in making sound and logical decisions or actions.

Success or failure of a plan involves many factors. No quality system can function correctly, without proper planning, leadership, and management.

Certain factors affect the quality of a construction site which has to be handled accurately. All such factors will be discussed hereafter.

Fundamental factors affecting construction Quality Management

Quality can be upgraded or degraded by various factors that need to be taken care of during the project life cycle. Stating the most common analogy of a coin having two faces, there can be either negative or positive impacts of factors that are involved in construction projects.

There are a few basic and fundamental factors that affect not only quality but all the other sub-tasks in any construction project. These fundamental factors that can affect quality on the construction site are as follows:  

factors that affect construction quality management

All the above stated factors affect a construction project and have a great impact on the quality of that project. To precisely discuss 10 factors that are largely affecting the quality management in construction are discussed in the subsequent section.

10 factors that affect construction quality management

In any project, every stakeholder’s intention is to have the best quality in order to minimize rework. But there are a few hurdles that come up during the tenure of a project that can compromise the quality if not handled wisely. 10 such factors are discussed hereafter.

1. Complex Design

Superfluous complexity is the adversary of great work. Designers should limit complex strategies and surprising highlights at whatever point conceivable. Although to have advance designs in infrastructure and commercial projects, there might be a little complexity noted, but it should not be excessive. Anything in excess is harmful.

2. Supplier and Vendor Failures

Sometimes due to lack of ethics, the suppliers and vendors swap the material that has to be delivered by a lower quality version to gain more profits. This has to be handled carefully by regularly checking that the material supplied is of the same type as the approved and the suppliers are adhering to the contract. Clear expectations have to be set and conveyed to all suppliers and random checks should be carried out to avoid such happenings.

3. Low Quality Materials

Under-quality material has a large impact on quality and can compromise the safety of the structure to a great extent. Material is the core of any construction element and degrading the material will to structural failures and building collapse. Such situations will further incur the cost of rework and serious penalties.

4. Poor Project Management

Even if everything is in place including the material, manpower, funds, etc., if the management fails to cater the quality control and quality assurance, the entire idea of quality management goes to waste. Therefore, it is essential to closely manage the quality aspects of the construction project. Implementing a quality management system based around mobile apps is a flexible and fast way to bring current projects under control.

5. Miscommunication Between Teams

The single biggest problem in communication is the illusion that it has taken place. The most important role of the construction manager is to communicate clearly the quality requirements to the project team. Miscommunications lead to misapplications of techniques that can further lead to poor quality of work.

6. Failure to Document Changes and Practices

All the substitutions and replacements should be recorded, which can otherwise lead to confusion and lack of information in the project team. Using a digital file management system not only reduces paperwork but also simplifies the process of updating documents and ensures ease of access at all times.

7. Subcontractor Mishandling

Human error is another reason for the poor quality of work. Procuring the contractors and subcontractors having rightful skills and quality workmanship is essential to ensure the overall quality of the project. Screening of subcontractors based on their past work and experience plays a major role in avoiding situations.

8. Scope Creep

Scope creep is an unplanned expansion. And failing to plan can lead to some serious quality issues. It is natural to have scope changes in any construction project but should be handled wisely with planning. Managing the scope of a construction project ensures the contractors can maintain the same level of quality over the entirety of the work.

9. Ignored Audits and Testing

Ignorance is a voluntary misfortune. Often testing is done regularly on construction sites, but the results are ignored. This can be due to weak organizational strength where the quality control reports are bounced from the project manager to the engineer without a clear address or workflow. Defining responsibilities and abiding by them is the work ethic that has to be in place in the construction sector, to avoid compromising on any aspect of the construction project, including quality management.

10. Last-Minute Changes

At the point when basic highlights are as yet being designed or talked about at late stages in the development cycle, these very late changes frequently lead to genuine quality issues. Set cut-off times by which plans can't be modified any longer or make courses of action to broaden the cut-off times and put in a safe spot a lot of time for confirming and testing any progressions to the current plans.


To summarise, handling all such factors wisely will ensure the expected quality of a construction project. All these factors can be tackled digitally by DigiQC, which will make your work simple and easy. In the era of digital evolution, upgrade yourself and your project to DigiQC and optimize the quality of your construction project. Always remember, ‘Quality is the best business mantra’.

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